Effective Date: August 15, 2025
At Nutradite, we work hard to ensure your order reaches you safely and on time.
1. Processing Time
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed the next business day.
2. Delivery Time
- Estimated delivery time: 5 to 20 business days depending on your location.
- Delivery times may vary due to customs clearance, weather conditions, or courier delays.
3. Shipping Rates
- Shipping charges are calculated at checkout based on your location and order weight.
- Free shipping promotions (if available) will be applied automatically at checkout.
4. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number and link.
- Tracking information may take 24–48 hours to update after dispatch.
5. International Shipping
- We ship worldwide.
- International customers are responsible for any customs duties, taxes, or import fees charged by their country.
6. Delayed or Lost Packages
- If your order has not arrived within the estimated delivery window, please contact us at support@nutradite.com.
- We will investigate with the shipping carrier and assist in resolving the issue.
7. Incorrect Address Policy
- Please ensure your shipping address is correct before placing an order.
- We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
Nutradite Customer Support
Email: support@nutradite.com
Website: https://www.nutradite.com